Log Every Call. Know Every Customer. Follow Up on Every Lead.
VGCCenter puts your front desk in one login: a receptionist workspace for your greeting, FAQ and call log, and a CRM that keeps every caller, lead and customer on one record with notes your whole team can see.
- CallsCall logged. Caller matched to their contact record with a summary.
- ContactsNew caller added. First-time callers become contacts automatically.
- CRMLead updated. Notes and call history kept on one record.
- TeamNote added. Everyone at the front desk sees the same record.
Every call answered, logged and followed up — by one friendly front desk.
One Login for Your Whole Front Desk
Many front desks juggle a phone service, a spreadsheet and sticky notes. VGCCenter puts calls, customers and notes in one private workspace.
Virtual Receptionist Workspace
Your front desk script and call log in one place.
- Write your greeting, hours and after-hours message once
- Keep the FAQ your front desk answers from
- Set the number urgent calls should go to
- Connect your phone line and each call is logged to the right contact with a summary
Front Office CRM
One list of every caller, lead and customer.
- Callers become contacts automatically
- Move people from lead to prospect to customer
- Notes and call history on every record
- Staff logins for the whole front desk
Private and Secure
Your records stay with your business.
- Every business works in its own private workspace
- No business can see another business’s contacts, calls or notes
- Two-step sign-in with an authenticator app
- Your contact list and call history belong to your business
Four Steps to Go Live
- 1
Request Access
Tell us about your business and how your front desk runs today.
- 2
Open Your Workspace
You get a private setup link and finish your account in a few minutes.
- 3
Set Up Your Front Desk
Add your greeting, hours, FAQ and the number urgent calls should ring.
- 4
Go Live
Connect your phone line and each call is logged to the right contact.
Questions Owners Ask
How do I get started?
Send a request through our contact page. Tell us what your business does and how your front desk handles calls today, and our team will reply by email.
Do I need a developer?
No. Your workspace runs in your web browser. If you do have a developer, our API can connect VGCCenter to your own website.
Can other businesses see my data?
Never. Every business runs in its own private workspace, and no other business can see your contacts, calls or reports.
Does my customer list stay mine?
Yes. Your contacts, notes and call history belong to your business.
Stop Losing Track of Calls
Request access and keep every caller, lead and note in one place.
Request Access